How to view all courses?
A.You can see all courses available on Advanedu.
To do this, you can click the search button, 
,on every page you see.
How to change my profile, account, or password?
, then select 
Danger: How to delete my account?
A.On the top right corner, click the icon 
, then select “Profile” on the board appeared.
B.Next you can click “Danger zone” and then “Delete Account”. Before deleting your account, it is recommended to delete all your courses first.
Payments and Refunds
A. What do I get when I pay for a course?
Once you buy a course, you have lifetime access that does not expire.
B. How do I pay for a course?
You need PayPal or a credit card to pay for a course. Credit Card payments will be issued via the PayPal gateway.
C. Do you offer any discounts on your courses?
Yes, we sometimes offer discount for some or all courses at the same time.
In addition, the instructors can issue coupons with lower prices for their own courses. When paying for the course, students can apply the Promocode of the coupons to get discount.
D. Will you provide a refund if I am not satisfied with the course?
Yes, if you are not satisfied with the course, you can request for a refund as long as these two conditions are met: 1. You must make your refund request within 30 days of purchasing and 2. You must have completed less than 30% of the course.
To request for a refund, you can click “Contact Us” at the bottom left corner of the website.
Course Access & expectation
A. Are there any deadlines or time restrictions for the course?
No, there aren’t. There are no deadlines or time restrictions at all. Your access to the course will not expire. That means you can get access to the course and learn at any time you want at your own pace.
B. Are courses available offline?
No, they aren’t. You will need a reliable Internet connection to enjoy the course. However, the resources and extra content can be downloaded and accessed offline.
C. How long will the courses take?
Each course varies in completion time. You can see the course length based on the short description of the course as in the picture below. For example, the course length is 2.68 hours in this case.
D. How can I know a course is suitable for me?
You need to read the overview of the course including what will I learn, requirements, description, target students and curriculum carefully before purchasing the course.
Moreover, you are able to watch Preview videos or articles to decide whether the course actually matches your expectation.
E. How can I know whether a course has high quality and standard before purchasing?
First of all, before being published to the market, all Advanedu courses are tested and approved by our Quality Standard Team. No low quality course is allowed in our market place. The only thing you need to worry about is whether the course actually suits you.
You may need to read the overview and watch the Preview videos and articles of the course carefully before purchasing. You can also read the Reviews from other students. Furthermore, looking at the rating stars can somehow help you to identify the course quality.
Some course styles are suitable with these students and may not suit others. Hence, we encourage you to watch the Preview videos to determine if the course style and presentation are really for you.
Finally, in case you are not satisfied with the course after purchasing, you can always claim your refund if the refund conditions are met.
Contact us
A.You can click “Contact Us” at the bottom left corner of the website.
B.The contact form will appear so that you can fill in your request.
To complete this process, you can just simply click “SEND MESSAGE” at the bottom right corner of the page.
How to communicate with an instructor and other students?
A. After enrolling a course, students can communicate with the instructor and other students of that course through Q&A system.
To do this, students just simply click “Ask a new question”.
B. Then students can start typing the question with the form as below and click “SAVE”.
C. The student’s question will appear like below.
D. If anyone, the instructor or other students, wants to reply to this question, they can just simply click “Responses”.
Then they can start typing their reply and click “POST”.
E. The student, who asked the question, and the instructor or other students of the course can easily post their messages around like that.
How to check my purchase history?
A.On the top right corner, click the icon 
, then select “Purchase History” on the board appeared.
How to view all of my purchased or enrolled courses?
A.On the top right corner, click the icon 
, then select “My Course ” on the board appeared.
How to view all of my courses in cart?
A.On the top right corner, click the icon 
, then select “Cart” on the board appeared.
How to give feedback and ratings to a course?
A.You can only give feedback and ratings to a course after completing it 100%.
Before finishing the course, you will not see “Rate this course” at the bottom right corner of the course image.
B.After completing the course 100%, you will see “Rate this course”.
C.You can click “Rate this course” and a board will appear as below.
Here you can give the rating stars, type your feedback and send them to us by clicking “SUBMIT YOUR REVIEW”.
How to create a new course?
Open "Create Course"
First of all, you need to go to “Create course”. There are 2 possible ways:
Option 1: On the top right corner, click the icon 
, then select “Create course” on the board appeared.
Option 2: Or you can click your Log in icon on the top right corner and then choose “Instructor dashboard”.
From “Instructor dashboard”, you can choose “Create Course”.
Course title
After choosing “CREATE COURSE”, you need to type the course title and click “Create a course”.
6 steps to create a course
There are 6 main steps to create a complete course. You need to fill in the information for each one of them.
How to communicate with a student?
Currently, there are 2 possible ways for an instructor to communicate with his/her students. One is through Q&A and another is Announcements.
A. Communicate with students through Q&A
A.1.The instructor can open one of his/her own courses and select “Q&A”. After that, the instructor can click “ASK A NEW QUESTION”.
A.2.Then the instructor can start typing the question with the form as below and click “SAVE”.
A.3.The instructor’s question will appear like below.
If students want to reply to this question, they can just simply click “Responses”.
A.4.Then they can start typing their reply and click “POST”.
A.5.The instructor and students of the course can easily post their messages around like that.
B. Communicate with students through Announcements
B.1.First of all, you need to get to the specific course, which you would like to create a new announcement.
On the top right corner, click the icon 
, then select “Create Course” on the board appeared.
B.2.A list of all courses you have published or are working on will appear. You need to choose the specific course, which you want to create a new announcement.
B.3.A board like this will appear after choosing the course.
You need to click “Announcement”.
B.4.Then you just simply click 
B.5.It will appear like below.
After typing the Announcement title and description, you can click “Create Announcement”.
B.6.Students will see the announcement as below. They can type their reply and click “Post”.
B.7.The instructor and the students of the course can easily post their messages around like that.
How to check my revenue report?
A.On the top right corner, click the icon 
, then select “Revenue Report” on the board appeared.
How to create a new announcement?
After publishing a course, you can create a new announcement for that course if you want. The announcement can be used to attract the attention of the students or mention any changes in the course. Some instructors use the announcement to advertise their course or related courses. Some use it to encourage or remind students to keep learning. There are several things you can do with “Create new announcement” to interact with your students.
A.First of all, you need to get to the specific course, which you would like to create a new announcement.
B.On the top right corner, click the icon 
, then select “Create Course” on the board appeared.
C.A list of all courses you have published or are working on will appear. You need to choose the specific course, which you want to create a new announcement.
D.A board like this will appear after choosing the course.
E.You need to click “Announcement”.
Then you just simply click 
F.It will appear like below.
After typing the Announcement title and description, you can click “Create Announcement” to complete this process.
How to create a new coupon for a course?
A.Creating a new coupon to offer lower price for your course. This helps to stimulate students to purchase your course.
B.First of all, you need to get to the specific course, which you would like to create a new coupon.
On the top right corner, click the icon 
, then select “Create Course” on the board appeared.
C.A list of all courses you have published or are working on will appear. You need to choose the specific course, which you want to create a new coupon.
D.A board like this will appear after choosing the course.
E.You need to click “Price coupons”.
Then you just simply click 
F.It will appear like below.
G.There are 3 Discount types including: %, Flat, and Fix Price. Please read the explanation for each type carefully before choosing.
Remember letters in coupon code should be in capital.
To complete this, you can click 
Instructor revenue share
A. How do Advanedu and instructors share revenue?
- The revenue share is dependent on the number of courses/classes each instructor publishes. There are 4 different levels currently:
- Instructors publish 1-10 courses/classes: Advanedu takes 40% sale revenue, while instructors take the rest 60%. When Advanedu pays instructors, instructors pay the entire transaction fee and others.
- Instructors publish 11-20 courses/classes: Advanedu takes 30% sale revenue, while instructors take the rest 70%. This applies for all courses/classes, which instructors have published so far. When Advanedu pays instructors, instructors pay the entire transaction fee and others.
- Instructors publish 21-30 courses/classes: Advanedu takes 25% sale revenue, while instructors take the rest 75%. This applies for all courses/classes, which instructors have published so far. When Advanedu pays instructors, instructors pay the entire transaction fee and others.
- Instructors publish more than 30 courses/classes: Advanedu takes 20% sale revenue, while instructors take the rest 80%. This applies for all courses/classes, which instructors have published so far. When Advanedu pays instructors, instructors pay the entire transaction fee and others.
B. When and how will instructors receive payment?
$150 is the minimum threshold for payment. Instructors wait about 30 days before receiving money. For instance, if an instructor earns $80 in September, he/she won’t get payment immediately. If he/she earns $80 more in October, which is $160 in total and this is higher than the minimum threshold, he/she will get $160 by the beginning of December, not November. Each time we pay, the amount must be $150 at least.
